Fellside Lodge, Yorkshire Dales

Would very happily recommend this cottage to anyone but particularly those with dogs. The owners have created a very warm and welcoming space. The bedrooms are very comfortable, the kitchen is very well equipped and the living spaces are perfect. It was beautifully clean and the hot tub is a lovely treat to enjoy after being out in the fresh air. Loved it.

Lovely cottage. There was a time when logs were provided at a small cost. Now its source your own? Not a fan of the leather sofas in the living room as the room was always a bit cold and they felt chilly. Some bits and pieces needed a bit of maintenance. Lovely cottage though. Short walk into town. Fabulous jacuzzi. Big enough for four adults. Nice bedroom downstairs so my daughter and her boyfriend had privacy. Very well equipped kitchen for cooking. Totally brilliant dog washing facilities in the basement. Although watch out for the very hairy stairs that are very deep indeed. The agent rectified a couple of small things that needed attention on arrival. We would definitely go back. Very satisfied.

Arrived later in the day due to the weather but the cottage lifted our spirits immediately. The layout and the standard of the property helped make our long weekend very enjoyable. Good base from which to get around and make the most of the Lakeland scenery.

It is a beautiful cottage and was very warm and comfortable. Its in a great location and we all loved the hot tub.I particularly loved the free standing bath in my bedroom. Dogs enjoyed many walks and the log fires. We all agreed that wed love to return to the area and would choose fellside lodge as the perfect holiday accommodation.

Such a beutiful homely cottage, perfect location ! ! Beds were super comfy and spotless

Our Fellside Lodge review: We had an amazing weekend here with friends. We loved the cottage which was beautifully decorated with lots of doggy pictures and accessories, books and games available to use. There are a few steps to some of the rooms. The cellar was a great place to clean the dog after muddy walks easily accessible from the back door. We all loved relaxing in the hot tub. We would love to return again. Thank you.

I am not a fan of publishing negative feedback when issues remain unresolved, however given the time frame passed since our stay and lack of meaningful update from Sykes I feel I have been left with no choice. We chose to stay over the Christmas period for a week. Indeed this was the first time that we have ever stayed away from home over Christmas. Positives communication prior to stay, initial impressions of the cottage, amenities, lovely welcome pack and level of dog friendliness of the accommodation, which aside from some of the steps mainly the uncovered ones from the dining area to the kitchen which one of my dogs had real difficulties with really is unrivalled over anywhere else we have stayed. Negatives upon arrival we noted a completely loose kitchen plinth laying on the floor, a leaking downstairs ensuite radiator and that Sky was not working on either Smart TV. I reported these issues on that first evening via the Sykes app. Non of these issues were an emergency so did not warrant a call to the emergency number provided, and I assumed Sykes would be in contact the next day. This however did not happen despite me contacting them on numerous occasions via the same message thread chasing an update and being mindful that given our stay included both Christmas day and Boxing day there was a good chance that staffing would be at a minimum. Cleanliness whilst the cottage was generally clean, by the first morning my dad reported to me having to clean the upstairs shower tray due to it being blocked with hair and other detritus that would have caused it to overflow if left unattended. Oven on Christmas day we were cooking a full meal and as such used both gas ovens. The oven to the right kept going out while we were trying to cook, leading to us having to swap items around to ensure everything was cooked properly and a delay in our meal. Outdoor area there is a real lack of lighting on the courtyard particularly by the two steps leading down to the back gate. There are signs that the slabs become slippy when wet, however treatment of the green algae will assist significantly with minimising this. There are also signs for hot tub maintainence, however to our knowledge it was only attended to once during our stay. Sky TV neither Sky Box worked for the duration of the stay. The box in the living room was constantly whirring, and simply did not work. Luckily the TV's are Smart and we could log into Netflix and Prime, however if you do not have these accounts then watching the TV is going to be difficult. It's a facility that simply shouldn't be advertised if they consistently don't work noted issue on another review. It was Christmas week, and clearly we wanted to watch filmsfestive programmes during our stay. If some of these issues with the boxes are down to lack of system updates these should be checked as part of the cottage reset prior to new customers staying. Sykes response I finally received a reply on the last full day of my holiday. No apology, basically blaming me for not making contact via phone, as apparently phone calls were being prioritised over the festive period. If this was true, then it should have been published on the website auto reply. Since my return I have had to chase for updates any person I have spoken to seems fairly uninterested in the issues raised, and no meaningful apology has been offered over the seemingly standard 50 refund and send some photos of the issues of a non working oven, and a non working Sky box!. I have also been made aware of a recent BBC consumer affairs programme which highlighted similar bad customer experiences. So to summarise, with better maintaince the cottage would be amazing, however I would not choose to book any future holidays with Sykes.

Fellside Lodge was such a cosy place to stay. The kitchendining area was so sociable we loved it. Cosy little reading room and beautiful log fires. Beds were very comfortable. All baby items were very high quality and even had brand new packaged sheets if we wanted to use them. The dog facilities were amazing. It was a perfect weekend, despite the weather

A lovely cottage that has been beautifully renovated to a high standard. It is located up a hill just a short walk to the centre of Bowness however still feels quiet and private. There are shops, bars and restaurants within easy reach. The kitchen is very well equipped with everything you would need if you choose to cook. The three lovely bedrooms are all a good size with comfortable beds, 2 with ensuites and one main bathroom. In the snug there is an interesting selection of books and games. I loved the large utility room and had been excited about using the doggy bath, however there is no way I could have got my old dog down the steep steps. The outdoor space is safe and securely enclosed. The hotcold outdoor doggy shower was useful. We have one at home but was a first for us in a rental property. The hot tub was the hit of our stay and we were in it each evening. Just be aware that there are a lot of steps in this property and if you have an older dog they may struggle with the Amtico flooring. Having said that it is by far the most doggy friendly place we have stayed.

Where do I start! My hubby and 2 adult children with partners stayed for 3 nights last weekend. I truly didnt want to leave! Its the first time weve take the kids back to the lakes since they were much younger. The property was so much more than we imagined. Kitchen was amazing, we were doing a come dine with me and were amazed at everything provided, incredible! Downstairs living areas were so comfortable, log burners very welcome. Bedrooms and bathrooms were incredible, we felt as if we were in a 5 hotel. Beds incredibly comfortable. Downstairs utility with washer and dryer plus dog washing, which we didnt actually need to use these but very well equipped. Outside area lovely and secluded, hot tub accommodated all of us comfortably. Just 10 minutes walk from the centre made it a perfect base to walk to or visit surrounding areas. I would definitely recommend this property!